Support and contact

Questions about summaries, Apple Watch recording, privacy, billing, or feedback.

Contact Voice Memory Support

Send a short message for app issues, subscription questions, privacy concerns, Apple Watch recording problems, or feedback about Voice Memory.

Please include the device you used, the iOS version, and a screenshot or screen recording if the issue is visual.

App support Bugs Privacy Billing Feedback

Email address

lapki.alex@gmail.com

Use this inbox for bugs, privacy questions, subscription support, and feedback.

What to mention

  • What you were trying to do.
  • What happened instead.
  • Your iPhone model and iOS version.
  • Apple Watch model if it was involved.
  • Screenshots or a screen recording if helpful.

How to help

What to include in your message

A few concrete details make it easier to diagnose the issue and answer the right thing the first time.

1

Say what you expected

Describe the action you took and the result you expected to see in the app.

2

Add device details

Include your iPhone model, iOS version, and Apple Watch model if relevant.

3

Attach evidence

Send a screenshot, screen recording, or the exact error text if you have it.

4

Mention the area

Say whether the issue is about summaries, audio, transcripts, billing, or privacy.

Example message

Short bug report

I recorded a note on Apple Watch. The summary screen stays blank after saving. I am on iPhone 15 Pro, iOS 18.2. Screenshot attached.

Get in touch

Send one clear email and keep the context close.

The support inbox works best when the message includes a short summary, device details, and any screenshots that make the issue easier to see.